WHAT TO EXPECT WHEN WORKING WITH US
We’re a Charleston property management company serving the Charleston, Berkeley and Dorchester Counties in coastal South Carolina.
We know that all parties in a rental agreement can and should be happy renting, and our goal is to foster harmonious landlord-resident relationships in which everyone’s needs are met. We make the rental process better for you and your tenants.
Enjoy Easy Communication from Day 1
It’s easy to connect with us, regardless of your need.
We have friendly and knowledgeable team members ready to serve you at any time by phone, email or live chat.
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Already in love with one of our available properties? Simply fill out our online rental application to get the process started.
We manage homes in Berkeley County including Daniel Island, Hanahan, Goose Creek and Summerville.
Charleston Home Rentals has been in business for 16 years, and CHR partners have close to 40 years of industry experience. In that time, we’ve learned to focus on the most important aspects of property management service, starting with improved communication.
We make it easy for interested property owners to get information about our services and receive a prompt free rental analysis of their property upon request. We also make communication convenient for owners and residents, which is crucial for a short response time when it comes to repairs and maintenance.
In addition to phone and email support, we have both online resident and property owner portals. We even provide a handbook to tenants and owners to answer their common questions, proactively addressing various topics before they become an issue.
It’s all part of our commitment to creating a happy renting experience that benefits renters and owners alike.
Make Smart Decisions About Properties
With our proven processes, we help renters confidently choose the right home and give owners a realistic evaluation of a property’s rental value. This means we help a motivated tenant quickly rent the owner’s home so everyone benefits.
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The Right Fit for Tenants, Fair Market Rent for Owners
It is very important to the CHR team that you find the home that is right for your unique circumstances. We have extensive knowledge of neighborhoods throughout the Tri-County area, its local schools and recreational areas, etc.
In addition to Downtown Charleston and the Upper Peninsula, some of the cities we serve in Charleston County include James Island, Johns Island, West Ashley, Mount Pleasant and Sullivan’s Island.
You can trust that we will factor in all your needs so that you can be happy renting long-term.
Love Living in the Charleston Area, Like We do!
The Lowcountry is a special place that we are fortunate to call home.
We would love to help you make the most of your renting experience in the Charleston area!
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Got Questions? Contact Us
In Charleston’s competitive rental market, both renters and property owners can demand more of the property management companies that serve them. Residents want to get a fair price for a nice rental with prompt response to maintenance issues. Owners want to get their homes rented quickly, get paid on time and avoid vacancies.
Is it possible for a Charleston property management company to check all these boxes? The Charleston Home Rentals property management team believes that the answer can and should be YES. Our team has been on a mission to deliver on this since 2006.
WHAT FULL SERVICE CHARLESTON PROPERTY MANAGEMENT MEANS TO US
Charleston Home Rentals is here to help you succeed as a landlord or rental property investor. This is why we offer full service property management in Charleston and in the rest of the South Carolina Tri-County area. You may hear that most property management companies in Charleston advertise their services as “full service”. So how is Charleston Home Rentals different?
It lies in our philosophy that all parties in a rental agreement should Be Happy Renting. This means that we care about our residents as much as we care about our owners. When tenants are happy, they take care of the property and stay longer — leading to better returns and less costs for our owner clients.
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We save owners like you from day to day landlord challenges like dealing with late rent, tenant calls, repairs, etc.
You’ll get your time back and enjoy the return on investment without any of the headaches or the liability. Choosing to go with professional property management in Charleston rather than self managing is the first step to getting more out of your rental home. Here’s what the process will look like for you when you decide to work with the CHR Property Management Team.
Step 1: Free Rental Analysis
It all starts with an evaluation of a property’s rental value.
Through a comparison of various rental properties in the area, we can provide an accurate rental range.
Interested property owners can get started by requesting a no-obligation analysis of their home’s rental value.
Click the button below to get started.
STEP 2: WE’LL FIND A QUALIFIED TENANT IN 30 DAYS
Once the best rental value has been determined, our goal is to help owners generate rental income as soon as possible. We oversee leasing and leverage technology to make it easy for renters to schedule a showing of a property and apply online.
CHR ensures an approved applicant in 30 days of the property being rent ready.
*More details on “rent ready” available upon request.
STEP 3: WE’LL HANDLE TENANT MOVE IN AND QUICKLY RESPOND TO REQUESTS FOR REPAIRS AND MAINTENANCE
Once your property is leased, the CHR team is equipped to communicate with both the owner and resident in a variety of convenient ways and respond in a timely fashion. Our sophisticated phone system enables callers to quickly connect with the right person, avoiding being routed through a frustrating automated process.
In addition to phone and email support, residents and property owners can make requests through our online portals, easily accessible from our website. The resident portal offers the ability to pay rent online, schedule an auto-draft, submit a work order and view important documents, such as a lease.
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Property owners also receive weekly reports of leasing activities.
We even developed a handbook for residents and owners to address common questions, proactively addressing various topics before they become an issue.
Should an issue happen, CHR Partner Josh Azar is responsible for repairs and maintenance. Our team knows that a quick response is critical to keep the residents happy and to protect the owner’s property. In addition to online maintenance requests, we offer a 24/7 call center. Assistance is easy to request and always available.
STEP 4: OUR QUALIFIED TEAM DELIVERS HAPPY TENANTS AND LOW TURNOVER
CHR has been in business for 16 years and the partners have more than 40 years of experience in the property management industry. Even so, we are continually looking for ways to improve the renting experience for our owners and residents alike. For example, an industry standard is to have one staff member manage 60 homes. We have capped this at 40 homes to deliver the high level of customer service that our owners and their residents deserve.
As you are considering local Charleston property management companies, be aware that you ultimately get what you pay for. Experience has shown that our team’s overall approach results in happy residents, long-term occupancy and limited vacancies.
Our philosophy is that all parties in a rental agreement should Be Happy Renting. We are confident in our ability to find a qualified resident for your property. Simply contact us today for a free, no-obligation rental analysis.
Charleston Home Rentals are fantastic. I recommend them to all of my investor clients. They are professional and their rates are reasonable! They get the job done and they really are very friendly people!